There are people who make a holiday truly special simply through their warmth and kindness. People who greet you every day with a genuine smile, take time for a friendly chat, remember your favourite coffee, or simply know what you need before you even ask.

That is exactly what makes our service team so special.

Tanja, Mira, Petra, Magdalena, Jeannine and Martina are the heart of our service and an essential part of the soul of our hotel. With genuine warmth, attentiveness and joy, they accompany our guests throughout their stay, making sure everyone feels welcome and at home from the very first moment.

For them, service means much more than serving food and drinks. It means making people feel welcome, fulfilling wishes—often before they are even spoken—taking time for a friendly conversation, sharing a heartfelt smile and making sure every guest feels completely comfortable and cared for.

From the very first breakfast to the final dinner, from a warm welcome on arrival to a heartfelt farewell on departure day, they are always there for our guests. They listen with open ears, care with open hearts and share a kindness that cannot be taught—it simply comes from within.

At our family-run Hotel Gruber, people always come first. Here, no one is just a room number. Every guest brings their own story, their own wishes, their own little habits and their own idea of the perfect holiday. Our team recognises this every single day, giving each guest the personal attention they deserve.

These are the moments that bring our hotel to life. When first-time visitors become returning guests, when farewell already includes plans for the next visit, and when a simple conversation grows into a heartfelt connection.

Dear Tanja, Mira, Petra, Magdalena, Jeannine and Martina, thank you for being there for our guests every day with so much kindness, dedication and passion. You are a treasured part of the Gruber family, and thanks to you, our guests don't just feel well looked after—they truly feel at home.

Because true hospitality begins where people connect with people.